One of the usual reasons to get a hosting server of your own is the fact you shall have comprehensive control over the software environment and you'll be able to install anything you need. This will allow you to run applications that need certain software to be present on the machine, which isn't possible with a shared Internet hosting server where you could install software just in the account, but not on a root level. If you're not very acquainted with this type of matters, nevertheless, you may experience complications since managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can handle a variety of tasks which should be performed or can resolve a variety of problems that you might experience.

Installation and Troubleshooting in VPS

The upgrade can be acquired with all virtual private server packages which we offer and you can add it either during the signup or at any time after using your billing CP. It features one hour of custom work on your web server, so our admins will be able to aid you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it doesn't work correctly, so you won't need to waste time to find out what's wrong because they can aid you in a very quick and skilled way. Since this is a one-time upgrade, you could get it just if you need it and if a particular task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective in case you can't do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all of our dedicated hosting services and if you add it, our expert admins shall be able to help you with everything on your server. This includes installing any third-party software which you may want to use on the web server and troubleshooting any script which operates badly or doesn't run at all. Our upgrade includes an hour of work and in the event that a particular task isn't very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left in your billing CP and use them whenever you require help again. The Installation & Troubleshooting upgrade could be purchased at any time, so in case you require something to be installed in the very beginning, you could add it to your order during the sign up process, while if you require help afterwards, you'll be able to add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you require more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the very best possible way.