Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you’ll find an in–depth Help Center section featuring tons of articles and frequently asked questions. They are answered by our support team of experienced techs. Simply fill in your question and our clever platform will return the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d rather watch how a task is accomplished or how an issue is solved, rather than just reading about it, then take a look at our compilation of how–to video tutorials. They address plenty of different topics and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer support service with a sixty–minute ticket response guarantee. A group of qualified support engineers will be at your disposal to attend to all the enquiries that you may possibly have. During non–busy periods, an answer will be offered within just twenty minutes.