1 hour ticket response
Fast support is our chief priority and that is the reason why we have a team of practiced technical support engineers who are prepared to offer a fast answer to any question that you may possibly have. Just submit your support ticket from your Web Site Control Panel and we will get back to you within one hour at the latest. In fact, we strive hard and aim for a twenty–minute technical support ticket response time.
A Top–Class Help Desk Support Service
Each member of our customer service team has many years of experience in the shared hosting sphere and the vast majority of them have worked for us for at least five years. They are all eager to answer all your queries in the most competent manner possible.
An Easy–to–Navigate Help Section
Integrated into the Web Site Control Panel is an easy–to–navigate Help Center section, which includes different information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site management articles, check our instructional video tutorials or browse the F.A.Q. database.
