Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Warranty

  • Each ticket that you submit to the tech help team will be answered in up to 60 minutes. All standard problems shall be answered straight away. Yet, if the help question you have submitted requires the aid of a skilled technician, we will forward the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Client Help And Support Service

  • Our customer help and support crew is going to be online for you 24/7/365 to to take care of all help request tickets that you submit. We offer customer help and support for all software packages that are installed in advance on your machine. These include our custom made Web Site Control Panel, the chosen OS and also the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Web Site Control Panel that is available absolutely free with the virtual server, you’ll find an insightful Help section, that features all that you should know about controlling your web pages and programs. We have added a wide array of how–to articles and reviews and video training that display the basic site management tasks in an easy to comprehend manner.